PRIVACY POLICY

Holistic Haven Health & Wellness, LLC, Privacy Policy

Thank you for choosing Holistic Haven Health & Wellness, LLC. We are committed to maintaining robust privacy protections for our users. Please note that no method of online transmission or storage is completely secure, and you use the Site and provide your data at your own risk.  Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service. For purposes of this Agreement, “Site” refers to the Company’s website, which can be accessed at www.holistichavenhw.com. “Service” refers to the Company’s services accessed via the Site, through which users can view the services provided, request additional information about services, schedule a discovery call, schedule an appointment, and pay for services.  The Services provided are not intended as a substitution for professional medical advice, diagnosis, or treatment. By accessing our Site or our Service, you accept our Privacy Policy and Terms of Use (link found at the bottom of the page), and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.

I. INFORMATION WE COLLECT

We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit, site preferences, and number of clicks. Personal Information includes your name, address, phone number, email address, date of birth, marital status, job title, and payment information (processed via a secure third-party service), which you submit to us through the registration process at the Site.

1.   Information collected via Technology

To activate the Service you do not need to submit any Personal Information other than your email address. To use the Service thereafter, you do need to submit further Personal Information such as name, address, email address, phone number, date of birth, marital status, job title, and payment information (processed via a third- party service). We do not use cookies or tracking tools to collect personal data. However, like many websites, our hosting platform may automatically log basic technical information that your browser provides, such as your device type, browser version, time of visit, and referring website (if applicable). This information is used only in aggregate to improve the security and performance of our site and does not personally identify you.

2. Children’s Privacy

The Site and the Service are not directed to anyone under the age of 18. We do not knowingly collect or solicit information from anyone under the age of 18, or allow anyone under the age of 18 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 18 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at www.holistichavenhw.com. 

II. HOW WE USE AND SHARE INFORMATION

Personal Information:

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with third-party services, such as payment processors or email platforms, to facilitate your experience. We may share your data with affiliated businesses, including for marketing purposes relevant to your interests. These affiliates will be required to comply with this Privacy Policy and you may unsubscribe from email marketing at any time. In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use it to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers. We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to comply any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law. 

Non-Personal Information:

We may use non-personal information (such as aggregated usage data) to help improve our website and user experience. This information does not identify individuals and may be used to analyze trends or measure traffic.

Business Changes:

While we have no current plans for a sale or merger, in the unlikely event of a business transition (such as an acquisition or sale of assets), your personal information may be part of the transferred assets. If this occurs, we will notify users and honor the terms of this privacy policy unless you consent otherwise.

III. HOW WE PROTECT INFORMATION

We implement reasonable security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed as a result of breach of such systems. By using our Service, you acknowledge that you understand and agree to assume these risks.

IV. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

You have the right at any time to prevent us from contacting you for marketing purposes.  When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. Please note that notwithstanding the promotional preferences you indicate by unsubscribing, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy or service related notices.

V. LINKS TO OTHER WEBSITES

As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices of those websites or the content they provide. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third-party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through another website or application, then the privacy policy of that other website or application will apply. We encourage you to read the privacy statements of other websites before proceeding to use them.

VI. CHANGES TO OUR PRIVACY POLICY

The Company reserves the right to change this policy and our Terms of Service at any time.  We will notify you of significant changes to our Privacy Policy by placing a prominent notice on our site. Significant changes will take effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.

VII. CONTACT US

If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to holistichavenhealthandwellness@gmail.com. 

Last Updated: This Privacy Policy was last updated on May 14, 2025.